If something comes up beyond our control that warrants a reschedule, I’ll work with you to find a new date that works. Changes are difficult with short notice, so keep in mind that you might not be able to book your prime date choice and your final deadline may be delayed. If any expenses related to the shoot (accommodations, models, location fees) cannot be recouped, those costs will be transferred to you.
If something comes up that prohibits me from taking your photos, like an injury or illness (hello COVID-19), we’ll reschedule for a time that’s safe for both of us to continue. If rescheduling isn’t possible, I’ll do my best to find a new photographer to take my place or you can cancel my services at no charge. I’ll also look after any additional expenses related to the shoot that can’t be recouped.
Appropriate reasons to reschedule include personal or family emergencies, injuries or illness, COVID-19 symptoms or requirement to isolate and weather that prohibits our ability to accomplish our goal for your photos. Keep in mind that more often than not we can work around inclement weather instead of rescheduling.